PRIVACY POLICY

Julie Philpot Limited
Registered in England & Wales No: 11800181
Registered Address: 3 Coventry Innovation Village, Cheetah Road, Coventry, CV1 2TL

1. Introduction

Julie Philpot Limited is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Who We Are

Julie Philpot Limited is the Data Controller responsible for your personal data.

Contact details:
Email: sales@juliephilpot.co.uk
Registered Address: 3 Coventry Innovation Village, Cheetah Road, Coventry, CV1 2TL 

Kenilworth Branch Address:  Holmes Court House, 29a Bridge Street, Kenilworth CV8 1BP

3. What Personal Data We Collect

We may collect and process the following personal data:

• Your name, address, email address and telephone number
• Your company name, job title and business contact details
• Information about services you have requested or used
• Payment information, such as bank or card details
• Website usage data, including cookies and IP address information

4. How We Collect Your Data

We collect personal data when:

• You contact us or submit information through our website
• You use or request our services
• You opt in to receive marketing or information from us
• We interact with you in a business-to-business context

5. Lawful Basis for Processing

We process your personal data using the following lawful bases:

• Contract – to provide services you request from us
• Legal obligation – to comply with accounting, tax and regulatory requirements
• Legitimate interests – to operate, manage and improve our business
• Consent – for marketing communications where required 

6. How We Use Your Data

We use your personal data to:

• Provide our services to you
• Communicate with you about enquiries, services or ongoing work
• Manage client and business relationships
• Comply with legal and regulatory obligations
• Send marketing communications where permitted

You can opt out of marketing communications at any time.

7. Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

• Accountants, solicitors and professional advisers
• IT, website and cloud service providers
• Payment processors
• Public authorities or regulators where legally required

All third parties are required to protect your personal data and only process it in accordance with applicable data protection law.

8. International Data Transfers

Your personal data is primarily stored and processed within the United Kingdom or European Economic Area.

If your personal data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual clauses.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods include:

• Client records: up to 6 years after the client relationship ends
• Financial and accounting records: 6 years, in line with legal requirements

Retention periods may vary depending on legal, regulatory or contractual requirements.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

11. Data Breaches

If a personal data breach occurs, we will investigate and take appropriate action. Where legally required, we will notify affected individuals and report the breach to the Information Commissioner’s Office.

12. Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Request restriction of processing
• Object to processing
• Withdraw consent at any time
• Request data portability where applicable

To exercise your rights, please contact us using the details above.

13. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve your concern.

You also have the right to lodge a complaint with the Information Commissioner’s Office:

Website: www.ico.org.uk
Telephone: 0303 123 1113

14. Cookies

Our website uses cookies to improve functionality and user experience.

We may use:

• Essential cookies – required for the website to function properly
• Analytics cookies – used to understand how visitors use our website
• Marketing cookies – used only where applicable and with consent

Where required, we will ask for your consent before placing non-essential cookies on your device. You can also manage cookies through your browser settings.

15. Automated Decision-Making

We do not use automated decision-making or profiling.

16. Changes to This Privacy Policy

We keep this Privacy Policy under regular review and may update it from time to time to reflect changes in law, guidance or our business practices.

Last updated: April 2026

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Lead
Julie Philpot Limited
Holmes Court House, 29a Bridge Street, Kenilworth CV8 1BP

Email:[email protected]